---
title: Your 15-step checklist for a successful chatbot project
description: Customer service - Download our checklist to guide you on the key steps for a successful chatbot project
image: https://blog.smart-tribune.com/hubfs/Checklist%20Chatbot.png
---

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# A 15-step checklist to get the very most from your chatbot project 🚀

## Follow each step to deploy a chatbot that delivers maximum ROI!

Smart Tribune has created **a 15-step checklist to help guide you to a successful chatbot project**, delivering maximum ROI.

- KPIs and objectives to focus on
- The type of messaging and communication to adopt
- Key chatbot functionalities
- Maintenance and ongoing optimisation

The goal: **Deliver the right message, in the right place, at the right time - anticipating the demands of the digital consumer.**

![Checklist Chatbot](https://blog.smart-tribune.com/hs-fs/hubfs/Checklist%20Chatbot.png?width=445&name=Checklist%20Chatbot.png)

 

### Discover our chatbot checklist

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