Popularly known as the "hottest technology in the tech industry" by the New York Times, ChatGPT has gained significant traffic and attention, sparking much controversy in the online media.
By 2023, chatbots like ChatGPT will save businesses up to $8 billion per year while improving customer satisfaction rates by up to 70%. Moreover, ChatGPT can handle up to 80% of routine customer service inquiries, freeing up human agents to focus on more complex issues.
ChatGPT's natural language processing abilities allow for personalised support and content creation, based on customer preferences and data insights. Our resource provides insights into ChatGPT's capabilities and how businesses can leverage the customer service and marketing activities with it to stay ahead of the competition.
This resource includes:
➜ The ChatGPT phenomenon and its history
➜ Tips to write effective ChatGPT prompts for the best AI answers
➜ 5 disadvantages of ChatGPT
➜ 6 ways ChatGPT can revolutionise your customer service strategies
➜ 5 ways ChatGPT can level up your marketing activities
➜ The future of customer service with ChatGPT