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Club Med automated +50,000 responses in 2 months while offering an immediate 24/7 online help experience.

Club Med reassures its customers while improving their user experience

Find out how Club Med, thanks to customer self-service:

  • Improved the user experience throughout the customer journey
  • Reduced tier-1 support requests
  • Reassured new visitors to maximise conversions
  • Boosted organic traffic through SEO


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