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title: 5 best times to launch a customer self-service project
description: Download our guide to identify your customer self-service project and develop your customer service.
image: https://blog.smart-tribune.com/hubfs/customer%20self%20service.webp
---

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# Get Ahead Of The Game With These 5 Prime Opportunities To Launch Your Customer Automation Project

## What are the 5 main triggers for launching a customer self-service project with a high ROI?

Identifying the needs of your customer support is essential to define the bases of a good personalised customer self-service strategy.

In this guide you will find:

💡 The benefits of a customer self-service strategy in customer relations  
🧐 5 perfect moments for launching a customer self-service project  
✅ (Bonus) how to optimise your internal customer support

Have a good read :)

![customer self service](https://blog.smart-tribune.com/hs-fs/hubfs/pexels-yan-krukov-8867241-1.jpg?width=331&name=pexels-yan-krukov-8867241-1.jpg)

 

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