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Sofinco's strategy to transform its online help experience through self-service 🚀

How Sofinco multiplies x12 its SEO traffic to its online help content thanks to self-service 🦾

Sofinco relies on self-care to meet the growing needs of its customers in terms of independent access to information. In this client case you will find:

  • The latest trends in consumer behaviour with digital in 2022 
  • The opportunities offered by self-service for brands and their customers 
  • The self-service system deployed on the Sofinco customer journey 
  • The results and impacts of self-service on Sofinco's customer relationship

 

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