The blog for tomorrow's customer relations

If you are planning to design and launch a chatbot to provide customer self-service and enhance visi...

One factor that is considered to substantially contribute to the normal and consistent operation of ...

Nowadays, it is easy for any brand to recognise the utmost importance of retail customer service. Ho...

No one is safe from a catastrophe. Anyone can experience an accident or material damage. And in thes...

Personalization in online shopping is not a new concept but it is evolving quickly. Any business tha...

If you’re a marketer in 2022, you already know just how powerful chatbots can be. These automated to...