SMART TRIBUNE BLOG
The blog for tomorrow's customer relations
Articles, resources and tips to boost your customer relationships
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On FEBRUARY 8, 2022
Understanding the Metaverse and its Potential for Customer Experience
The metaverse: the concept that’s gotten a lot of buzz recently. Some think it’s a passing trend. Ot...
On JANUARY 31, 2022
What is Semantic Analysis? Definition, Examples, & Applications
How would you feel about: a chatbot that understands your emotional intent; a voice bot that can rec...
On JANUARY 25, 2022
Optimise Your Digital Customer Journey in 3 Steps
Improving the digital customer experience is at the heart of all marketing strategies. The goal is t...
On DECEMBER 7, 2021
What is Customer Experience?
Selling a product or service that satisfies a customer and responding to their request in a timely m...
On NOVEMBER 8, 2021
Best Practices for Building a Digital Customer Experience
In the last year alone, total online purchases peaked at 37.1% of total retail sales in the UK. And ...
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