SMART TRIBUNE BLOG
The blog for tomorrow's customer relations
Articles, resources and tips to boost your customer relationships
All our articles
On DECEMBER 15, 2020
What’s the Real Difference Between Customer Success and Customer Experience?
There are so many words to describe how brands manage customer relationships today that you’d probab...
On FEBRUARY 26, 2020
Why – And How – Should Customer Satisfaction Be Measured?
Most companies understand the importance of customer satisfaction. It’s a key issue for ensuring sus...
"Before, our advisors researched. Today, they write. And they better understand what they're sending."
Quality Manager - Key Account in the Energy Sector