SMART TRIBUNE BLOG
The blog for tomorrow's customer relations
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On JULY 28, 2020
How Customer Self-Service Can Come to the Rescue During a Crisis
Faced with the current health and economic crisis, many brands have had to shift their operations en...

On MAY 26, 2020
Dynamic FAQ: Definition, Benefits, Use Cases
If you always thought the only benefit of an FAQ (Frequently Asked Questions) page on your site was ...

On MAY 12, 2020
The Power of Customer Self-Service for Driving Conversions Along the Purchase Journey
A consumer’s online journey with a brand, whether on their website or mobile app, is anything but a ...

"Before, our advisors researched. Today, they write. And they better understand what they're sending."
Quality Manager - Key Account in the Energy Sector