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January 28, 2025
"Customer experience is the heart of modern marketing—it’s where loyalty is built and brands come to life."
February 15, 2022
What are the latest customer service trends in the insurance industry? How are the interactions...
February 8, 2022
The metaverse: the concept that’s gotten a lot of buzz recently. Some think it’s a passing trend....
January 31, 2022
How would you feel about: a chatbot that understands your emotional intent; a voice bot that can...
January 25, 2022
Improving the digital customer experience is at the heart of all marketing strategies. The goal is...
January 18, 2022
After-sales service is an area in which all companies have an interest in innovating: 72% of...
January 11, 2022
Businesses depend on customers to succeed. There’s no arguing with that whatsoever. Unfortunately,...
December 7, 2021
Selling a product or service that satisfies a customer and responding to their request in a timely...
November 30, 2021
Every business, whether big or small, is made up of tons of moving parts. But the one constant...
November 23, 2021
If you’ve worked in marketing long enough, you’ve probably thrown around the acronyms ‘B2C’ and...
November 16, 2021
Most companies make customer satisfaction a priority. A satisfied client will be more inclined to...
