8 questions to ask before launching your chatbot
By Jeremy Gallemard le 06 Feb. à 10h30
Customer Service, Self-service, Customer Relationship
A chatbot, or bot, is a computer programme which simulates natural human conversation to enable...
What Is Customer Self-Service?
By Jeremy Gallemard le 21 Jan. à 10h30
Customer self-service is a concept that has steadily gained steam across brands and businesses of...
By Jeremy Gallemard le 21 Jan. à 10h30
Customer Service, Self-service, Customer Relationship READ MORE
By Jeremy Gallemard le 21 Jan. à 10h30
Customer Service, Self-service, Customer Relationship READ MORE
6 ways to transform your customer service in 2020
By Jeremy Gallemard le 17 Jan. à 11h25
6 Ways to Transform Your Customer Service in 2020 Until recently, customer service was typically...
By Jeremy Gallemard le 17 Jan. à 11h25
Customer Service, Self-service READ MORE
By Jeremy Gallemard le 17 Jan. à 11h25
Customer Service, Self-service READ MORE