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    Chatbot

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    Chatbot

    October 18, 2022

    8 Tips for Designing the Perfect Chatbot for Your Business

    If you’re a marketer in 2022, you already know just how powerful chatbots can be. These automated...

    Chatbot

    September 20, 2022

    Facebook Chatbot: The Ultimate Guide To Improve Your Customer Service

    While other social media platforms might dominate the headlines, Facebook is still an incredibly...

    Chatbot

    September 15, 2022

    Top 9 Practices of Lead Generation Chatbot That Hit The Mark

    It is well reported that chatbots are shaping the future of eCommerce and customer service in the...

    Self-service

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    Self-service

    May 25, 2021

    The Ultimate Guide to Digitalising Your Customer Service

    The digital customer relations revolution has arrived and it is here to stay. Consumers are...

    Self-service

    December 1, 2020

    Make Your Website Customer Self-Service Friendly

    Today’s online consumers want to go from point A to point B as quickly as possible whenever...

    Self-service

    October 12, 2020

    Customer Self-Service is the Secret to Surviving This Year’s Holiday Shopping Season

     As we head into the holidays, with fears mounting around COVID-19’s anticipated “second wave,”...

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    Customer Experience

    November 15, 2022

    15 Examples of Great Retail Customer Service You Shouldn't Miss

    Nowadays, it is easy for any brand to recognise the utmost importance of retail customer service....

    Customer Experience

    November 1, 2022

    Insurance: 6 keys to improving customer service thanks to self-service solutions

    No one is safe from a catastrophe. Anyone can experience an accident or material damage. And in...

    Success story

    How Vattenfall, Europe’s leading energy suppliers, boosts its conversion rate

    Discover how Vattenfall, thanks to users passing through their self-service solutions, was able to...

    Customer Experience

    October 13, 2022

    5 Effortless Steps to Create A Killing Buyer Journey Map

    Nothing can ensure the triumph of your marketing campaigns or the growth of your business. Thus, to...

    Customer Service

    September 26, 2022

    Customer Self-Service: Best Practices, Examples, and Tips

    Customer-self service is gradually becoming an important aspect of many companies' customer service...

    Chatbot

    August 17, 2022

    Master Chatbot Marketing in 10 Minutes - Benefits, Cases and Tips

    In this internet-dominated world with the prevalence of AI, chatbot marketing has an integral role...