The blog for tomorrow's customer relations

Customer-self service is gradually becoming an important aspect of many companies' customer service ...

While other social media platforms might dominate the headlines, Facebook is still an incredibly pow...

It is well reported that chatbots are shaping the future of eCommerce and customer service in the li...

In this internet-dominated world with the prevalence of AI, chatbot marketing has an integral role t...

Chatbots are everywhere nowadays, from online banking portals to e-commerce sites and everything in-...

Chatbots have redefined customer service. They provide instant responses to consumers’ questions, op...