SMART TRIBUNE BLOG
The blog for tomorrow's customer relations
Articles, resources and tips to boost your customer relationships
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On NOVEMBER 30, 2021
A Quick Guide for Improving Customer Communications
Every business, whether big or small, is made up of tons of moving parts. But the one constant acros...
On NOVEMBER 23, 2021
B2B vs. B2C Customer Service: What’s the Difference?
If you’ve worked in marketing long enough, you’ve probably thrown around the acronyms ‘B2C’ and ‘B2B...
On NOVEMBER 16, 2021
Defining Customer Satisfaction and Why It Is So Important
Most companies make customer satisfaction a priority. A satisfied client will be more inclined to re...
On NOVEMBER 8, 2021
Best Practices for Building a Digital Customer Experience
In the last year alone, total online purchases peaked at 37.1% of total retail sales in the UK. And ...
On OCTOBER 26, 2021
8 Common Customer Service Experience Mistakes to Avoid
There are a lot of obstacles in the minefield of customer service experience that even the savviest ...
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