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January 28, 2025
"Customer experience is the heart of modern marketing—it’s where loyalty is built and brands come to life."
May 4, 2023
The surge in the fame of eCommerce chatbots has been tremendous in recent times. Research showed...
April 24, 2023
Gone are the days when a customer directly called a sales representative to require information,...
March 30, 2023
In today's fast-paced business environment, organizations are constantly looking for ways to stay...
March 17, 2023
Want to build a knowledge base that helps reduce customer churn rate and effectively communicates...
March 9, 2023
We have succeeded in raising €8 million to accelerate innovation in self-service and increase our...
March 2, 2023
Did you know that knowledge transfer can have a significant impact on an organisation's bottom...
February 20, 2023
Running a company means that you have a lot in mind to worry about and one of the burgeoning...
February 13, 2023
The "automatic pre-answer generation" feature is now integrated into the Smart Tribune self-service...
January 23, 2023
ChatGPT has been a widespread phenomenon for a couple of weeks. It is predicted to be an innovation...
January 5, 2023
We are witnessing considerable growth in chatbot and customer self-service exploitation from year...
