The blog for tomorrow's customer relations

Living in a technology-dominated world with the prevalence of big data, people have made knowledge o...

The surge in the fame of eCommerce chatbots has been tremendous in recent times. Research showed tha...

Gone are the days when a customer directly called a sales representative to require information, ask...

In today's fast-paced business environment, organizations are constantly looking for ways to stay ah...

Want to build a knowledge base that helps reduce customer churn rate and effectively communicates wi...

We have succeeded in raising €8 million to accelerate innovation in self-service and increase our de...