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January 28, 2025
"Customer experience is the heart of modern marketing—it’s where loyalty is built and brands come to life."
August 17, 2022
In this internet-dominated world with the prevalence of AI, chatbot marketing has an integral role...
August 9, 2022
Chatbots are everywhere nowadays, from online banking portals to e-commerce sites and everything...
July 19, 2022
Chatbots have redefined customer service. They provide instant responses to consumers’ questions,...
July 12, 2022
It’s no longer good enough for companies to be present on a few select customer communication...
July 5, 2022
Today, conversational artificial intelligence (AI) is everywhere. It’s behind online banking...
June 28, 2022
Love stories sometimes have unhappy endings, but the one between users and chatbots seems to be for...
June 14, 2022
In terms of customer relations management as with everything, steering blindly is not the...
It is unavoidable that one day you will face dissatisfied customers even though you try your best...
June 7, 2022
You surely know that your customer journey is not just a purchase journey, that customer relations...
May 31, 2022
Did you know that a chatbot allows companies to save up to 40% of customer service costs? When...
