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January 28, 2025
"Customer experience is the heart of modern marketing—it’s where loyalty is built and brands come to life."
December 13, 2022
If you are planning to design and launch a chatbot to provide customer self-service and enhance...
November 28, 2022
One factor that is considered to substantially contribute to the normal and consistent operation of...
November 15, 2022
Nowadays, it is easy for any brand to recognise the utmost importance of retail customer service....
November 1, 2022
No one is safe from a catastrophe. Anyone can experience an accident or material damage. And in...
October 26, 2022
Personalization in online shopping is not a new concept but it is evolving quickly. Any business...
October 18, 2022
If you’re a marketer in 2022, you already know just how powerful chatbots can be. These automated...
October 13, 2022
Nothing can ensure the triumph of your marketing campaigns or the growth of your business. Thus, to...
September 26, 2022
Customer-self service is gradually becoming an important aspect of many companies' customer service...
September 20, 2022
While other social media platforms might dominate the headlines, Facebook is still an incredibly...
September 15, 2022
It is well reported that chatbots are shaping the future of eCommerce and customer service in the...