SMART TRIBUNE BLOG
The blog for tomorrow's customer relations
Articles, resources and tips to boost your customer relationships
All our articles
On DECEMBER 7, 2021
What is Customer Experience?
Selling a product or service that satisfies a customer and responding to their request in a timely m...
On NOVEMBER 30, 2021
A Quick Guide for Improving Customer Communications
Every business, whether big or small, is made up of tons of moving parts. But the one constant acros...
On NOVEMBER 23, 2021
B2B vs. B2C Customer Service: What’s the Difference?
If you’ve worked in marketing long enough, you’ve probably thrown around the acronyms ‘B2C’ and ‘B2B...
On NOVEMBER 16, 2021
Defining Customer Satisfaction and Why It Is So Important
Most companies make customer satisfaction a priority. A satisfied client will be more inclined to re...
On NOVEMBER 8, 2021
Best Practices for Building a Digital Customer Experience
In the last year alone, total online purchases peaked at 37.1% of total retail sales in the UK. And ...
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